Before completing an order on quickwatercanada.com, please take a few minutes to check your order. Make sure that the ordered items and your address for shipping are correct.
Many of the items that are sold on quickwatercanada.com come with a manufacturer's product warranty. For additional information on the product warranty for a specific product, please contact the manufacturer.
If in the unfortunate event that you have been sent the wrong item or if you believe the product you received is faulty, please contact us immediately. Email or call us as soon as possible after delivery to report your problem. We will do everything possible to rectify the problem and your order.
Products will generally ship by ground within 2 to 3 business days from the purchase date. Typical shipping times within Canada is approximately 2 to 14 business days. All prices are in Canadian Dollars. If you’ve provided an email address, you will be provided with a tracking number once your item has shipped.
Rush shipping is available at an additional charge.
Always inspect your product before signing. If the product arrives damaged, do not sign for it. Reject the package and have it returned to sender. If the product is signed for, the liability falls on the purchaser to file a claim with the shipping company.