About & FAQ
About Quick Water Canada
Quick Water Canada is a 100% Canadian owned company. Our goal is to continue help grow the surfing and paddling spirit across Canada. We at Quick Water Canada search the globe to bring you the very best the world has to offer in surfing and paddling products. The gear we select has demonstrated its superiority in performance and in quality. Each selected brand must exhibit an environmental sustainability or impact reduction through their manufacturing, product materials, operations or product life and petroleum use reduction.
All of our Ambassadors and Athletes have been chosen because they are at the top in their game or field in Canada and have demonstrated remarkable efforts in supporting everything from environmental awareness to mentoring young girls to be future leaders, all the while being ambassadors of the surfing and paddling spirit in Canada.
Why are Sunova Boards SO GOOD?
Watch Bert Burger explain the 3 key features that make a Sunova Surfboard something exceptional. sunovasurfboards.com
Yes, we encourage pickups. Every time we can reduce our shipping/packing materials and reduce our carbon footprint, it is a step forward for all of us. Please understand that we are often knee deep in activities here, so to ensure an efficient pickup please book an appointment. This is usually the best way and gives us the opportunity to have a chat and give the customer service you deserve.
If your shipping address is in BC, you will automatically be given the option of Pickup. If your shipping address is outside of BC but it happens that you will be in our area at the time of your order fulfillment, please contact us after your order is placed so we know not to ship your order and we can arrange a pickup. (out of province call 1-877-611-0600)
To arrange a pickup time Monday - Friday between 7 am and 4 pm, PST. please email or call us.
We try to ship all orders within 48 hours of receiving them. You will receive an email from (sales [at] halftimeholdings.com) and (paul [at] quickwatercanada.com) with your tracking info once an order has been shipped. On average you can expect your order 5 business days after you recived your tracking number.
Quick Water Canada operates out of a shared warehousing co-operative owned and operated by Halftime Holdings Ltd. Halftime Holdings is our shipping partner and they process all of our shipments. When you place an order you will receive an email from (sales [at] halftimeholdings.com) and (paul [at] quickwatercanada.com) with your tracking info once an order has been shipped.
We look to source all our packing materials locally and we use recycled boxes as well as re-use all previous packaging when possible. When necessary we will use biodegradable packing “peanuts”. These are made of cornstarch and dissolve in water. Please don’t eat them they don’t taste very good, we know!